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Oracle Siebel Universal Customer Master
Customer data integration (CDI) solution that helps companies create and maintain customer information and makes this information available to other business applications and systems.
www.siebel.com/

Oracle Customer Data Hub
Integrated customer data management solution that centralizes, de-duplicates, and enriches customer data and synchronizes with multiple data sources.
www.oracle.com/

Ineto Integrated Customer Communications
Offers fully-integrated phone, e-mail and internet communication management solution to e-businesses for better customer service.
www.ineto.com/

Eric Fraterman Consulting
(CA) - Customer service consultant specializing in client satisfaction, retention and loyalty.
www.customerfocusconsult.com/

United Customer Management Solutions
Lifecycle eCRM for telecommunications, utilities and financial industries.
www.ucms.net/

Coastal Software and Consulting, Inc.
Award-winning mission-critical software application emerging companies turn to for customer support and management.
coastalsoftware.com/

Computerworld CRM Knowledge Center
Offers news, forums and resources across a wide spectrum of customer relationship management topics.
www.computerworld.com/

The ITIL Open Guide
A public wiki site dedicated to the ITIL approach to IT and customer support and management.
www.itlibrary.org/

International Field Works
A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.
fieldworks.net/

The Customer Champion Institute
Provides consulting, training, and publication services to improve customer relationships and loyalty.
www.customerchampion.com/